We measure
Titration for hardness in grains per gallon, a DPD photometer for total chlorine, and a calibrated meter for TDS. Anything health-related goes to a certified laboratory.

Test my water
About thirty minutes at your kitchen tap. Calibrated instruments, readings in writing with the date and the method, and a straight answer about whether you need anything at all.
What happens
No colour-changing drops, no precipitation demo, no two-hour presentation at your kitchen table.
Titration for hardness in grains per gallon, a DPD photometer for total chlorine, and a calibrated meter for TDS. Anything health-related goes to a certified laboratory.
You get the readings on paper with your address, the date and the method used — yours to keep and to compare against anyone else's quote.
Your numbers against what your utility publishes, and what changes if you fix it. If nothing needs fixing, that is what we say.
If you do go ahead
Agreed in writing before anything is installed, then measured again on the same taps afterwards.
| System | What we measure | The number we have to hit |
|---|---|---|
| Water softener | Hardness by titration at a softened cold tap | Under 1 grain per gallon |
| Whole-home carbon | Total chlorine at the kitchen tap and a shower | Under 0.1 ppm |
| Reverse osmosis | TDS at your tap vs. the RO faucet | 85% or more reduction |
| Well water | Certified lab panel, before and after | Targets set by the lab result |
Miss the target and you get your money back. You get the written terms before you agree to anything.