
Water Softener Installation
We test your water at the tap first. If you don't need a softener, we'll tell you. If you do, we size it to your home and install it in part of a day.
There's no charge for the test, and no obligation to buy. It takes about 30 minutes at your kitchen sink, with nothing to prepare.
What Homeowners Say
Read our reviews on GoogleVery exceptional work!! Had someone come out to do a water test and install a reverse osmosis system under my sink. Super easy process and I am very happy with how it turned it out.… Haven't had any problems, highly recommend!
Excellent experience working with Nico at ClearGen Water. He was courteous, professional, and knowledgeable about our area's water, and our in-home tap water test was thorough and well-explained. This personalized review was great as Nico walked us through the results and how our family could best optimize our water quality in an honest, direct, and transparent way.… I'd highly recommend him to others as knowing what is actually in our tap water is so important, and you don't feel pressured to buy anything throughout the whole process. In fact, Nico went out of his way to learn about our water usage, what's important to our household in a water filtration system, and answered all our questions along the way. We could not recommend him more highly to others!
Very professional and diligent! Would highly recommend
Do You Need a Hard Water Softener?
You probably do if you see white crust wherever water dries: on faucets and shower heads, on glass shower doors, on the humidifier pad in your furnace and around the joints of the pipes in your basement. That crust is the minerals in hard water.
If two or three of these sound familiar, a softener is probably worth a look. The test at your tap tells you for sure, and if you don't need one, we'll tell you.
- White crust on faucets, shower heads and glass doors
- Spots and film on glasses straight out of the dishwasher
- Soap and shampoo that won't lather
- Scale in the water heater and the furnace humidifier




How Hard Is the Water in Denver?
Moderately hard to very hard, depending on your utility: about 6 grains per gallon on Denver Water, and 8 to 12 in much of the rest of the metro.
Hardness is measured in grains per gallon. The higher the number, the harder the water. The U.S. Geological Survey stops calling water soft at about 3.5 grains per gallon.
Aurora publishes about 8, Castle Rock up to 10.8, and the last two Parker homes we tested read 8 and 11. Thornton averages 11.7. Denver Water averages about 6.
The harder the water, the faster scale builds up in your water heater, dishwasher and fixtures, and the more you notice it in the shower. That is why we measure at your own tap: the number decides whether you need a softener, and how big.

What Are the Benefits of a Water Softener System for Your Home?
Hard water leaves a film of minerals and soap behind. It is why your skin can feel dry and tight after a shower, why hair can feel stiff, and why you can come out of a long bath feeling dried out, like a raisin. Soft water rinses clean.
- Showers that rinse clean and leave skin and hair feeling softer
- Water heaters, dishwashers and washing machines that build up less scale and tend to last longer
- Less scrubbing: no white crust on faucets and shower doors
- Less soap, shampoo and detergent to get a lather
- Glasses and dishes that come out without spots

How Long Does a Whole House Water Softener Install Take?
Usually part of a day. If your house already has a softener loop and a drain nearby, it is a few hours. If new plumbing has to run to the spot, it takes longer, and we tell you which it is when we see the space during your water test.
A licensed plumber does the install, and we pull the permit where your city requires one. Before we install, we write down the number it has to hit: under 1 grain per gallon at a softened tap. Before we leave, we test again the same way, so you see the hardness drop. If it misses, you get your money back.

What Does Water Softener Maintenance Take?
Mostly a bag of salt every 4 to 8 weeks. Add one when the level in the brine tank gets low; how often depends on your hardness and how much water you use. A metered softener regenerates on its own, only when it needs to.
Once a year, break up any hard crust of salt in the tank and check that the drain line is clear. We show you all of it on install day.

Who Do You Call for Water Softener Repair or Service?
Us. We install it, we service it, and the equipment carries a lifetime warranty. If the water starts to feel hard again, the salt level stops going down, or the softener keeps running, call or text and tell us what you are seeing.
We install valves that take standard parts, not proprietary ones, so a repair is usually a part, not a new softener.

Why Homeowners Choose ClearGen Water
ClearGen is a local water company, and Nico, who runs it, does your water test himself. You see every reading as it is taken, and you keep them in writing whether or not you buy anything.
- We tell you when you don't need a softener, and show you the number that says so
- The hardness we have to hit goes in writing before we install, and we retest to prove it
- Valves that take standard parts, so any plumber can service them
- Lifetime warranty on the softener equipment

How it works
How Our Water Softener Install Works
The test takes about thirty minutes. Nothing to prepare except access to your kitchen sink and the spot where a softener would go.
- 1
Test
We measure hardness at your tap with calibrated instruments and ask what you've noticed.
- 2
Compare
We put your readings next to what your utility publishes and go through them with you.
- 3
Recommend and Install
Only the softener the number justifies. Installed in part of a day, then retested the same way.
Where it goes: on the main line after the outdoor spigots and before the water heater, with the drain line ending in an open air gap. Outdoor taps stay unsoftened.
Questions
Water Softener Installation FAQ
What are the benefits of installing a water softener in my home?
Less scale on faucets, shower doors and glass, and less building up inside your water heater, dishwasher and washing machine, so they need less cleaning and tend to last longer. Soap and shampoo lather with less product, and dishes come out without spots. Most people also notice the shower: skin and hair don't feel as dry or tight afterwards.
How long does it take to install a water softener?
Usually part of a day. It is a few hours when the house already has a softener loop and a drain nearby, and longer when new plumbing has to run to the spot. We will tell you which it is after we have seen the space.
How do I maintain my water softener after installation?
Mostly, keep salt in the brine tank. Add a bag when the level gets low, usually every 4 to 8 weeks depending on your hardness and how much water you use. A metered softener regenerates on its own, only when it needs to. Once a year, break up any hard crust of salt in the tank and check that the drain line is clear. We walk you through it on install day.
Who do I call if my water softener breaks?
Call or text us. We service every softener we install. If the water starts to feel hard again, the salt level stops going down, or the softener keeps running, tell us what you're seeing and we'll come out. We install valves that take standard parts, so a repair is usually a part, not a new softener.
What warranty comes with the water softener?
The softener equipment we install carries a lifetime warranty. You get the warranty terms in writing with your quote, before you agree to anything.
Can you install a water softener if I have limited space?
Usually, yes. A softener needs a spot on the main line after the outdoor spigots and before the water heater, room for the brine tank beside it, a drain and an outlet. Compact tanks fit tight utility rooms and closets. We look at the space during your water test and tell you what fits.
Will a water softener affect my water pressure?
Not if it's sized right. An undersized softener, or a valve with small ports, can drop the pressure when several taps run at once. We size the tank and valve to your bathrooms and your flow, and if your pressure is already low, we measure it during the test.
What's the average cost of installing a water softener?
It depends on three things we measure first: your hardness, how much water your household uses, and the plumbing where the softener goes. Those decide the size and how much work the install takes, which is why we quote after the test rather than over the phone. The quote covers the install, the permit where your city requires one, and the before and after test.
Is a water softener worth it?
Where your utility publishes hard water, usually yes. Above about 7 grains per gallon, scale on fixtures, film on glasses and buildup in the water heater are hard to miss. Under 1, a softener has nothing to do. Most of the Denver metro sits in between, which is why we measure at your tap, and if your number doesn't justify a softener, we say so.
More questions (17)
Do I need a softener in Boulder, Longmont or Fort Collins?
Usually not. City water there is already soft, so a softener wouldn't change the hardness number. If the taste or smell bothers you, whole-home carbon or drinking-water RO is the better fit.
Why does carbon go before the softener?
Chlorine and chloramine are hard on softener resin. Putting catalytic carbon first protects the resin and gives every tap chlorine-free water.
What size water softener do I need for very hard water?
Size comes from the grains removed per day: people, times gallons per person per day, times hardness. Very hard water, like the 14.6 grains per gallon Thornton publishes for summer, removes more grains every day, so it needs more capacity to avoid regenerating every few days. Your scorecard gives the hardness we size from.
Can I install a water softener myself?
Plenty of handy homeowners do. It is mostly plumbing: a bypass valve, a drain line that ends in an air gap, and a brine tank overflow. Installing one for someone else is different: Colorado treats water conditioning equipment as plumbing, so that takes a licensed plumber or a registered water conditioning contractor. Either way, test your hardness before and after so you know it is working.
Do I need a plumber to install a water softener?
For an install done for hire, yes. Colorado treats water conditioning equipment as plumbing, so it has to be installed by a licensed plumber or a registered water conditioning contractor, and some cities also require a permit. We pull the permit where your city requires one.
Do you install a water softener before or after a filter?
After the sediment and carbon filters. Sediment protects the softener valve, and carbon removes the chlorine and chloramine that wear out softener resin. On a well, iron and sulfur filtration also goes before the softener.
Where is the best place to install a water softener?
Where the main line enters the house: after the branch to the outdoor spigots and before the water heater. It also needs a drain for the regeneration water and an outlet for a metered valve. Outdoor taps usually stay unsoftened, because lawns and gardens don't need soft water.
Do water softener drains need an air gap?
Yes. The drain line has to end above the drain with an open air gap, never piped straight into it, so wastewater can't be siphoned back into your supply. Local plumbing code sets the exact distance.
Is softened water safe to drink?
Softened water is ordinary drinking water with one change: the softener swaps the hardness minerals for sodium. A common rule of thumb is roughly 7 to 8 milligrams of sodium per liter for every grain per gallon it removes, so the harder your water, the more it adds. If you would rather not drink it, we leave one cold tap unsoftened or add reverse osmosis at the kitchen sink.
How long does a water softener last?
Often 10 to 15 years or more, and the resin is usually what wears first. Chlorine and chloramine shorten resin life, which is one reason carbon goes in ahead of it. On an open-platform valve, worn seals and pistons are standard parts, so a repair doesn't mean a new softener.
Do water softeners raise your water bill?
A little. Each regeneration sends some water and brine down the drain, and you buy salt. A metered softener sized to your house regenerates only when the resin is actually spent, which keeps both lower than a timer that regenerates on a schedule.
Is there a water softener and filter combo?
Yes, and on most Denver-area city water it is the usual setup: catalytic carbon first, then the softener. A single cabinet that does both is convenient, but two tanks let each one be sized properly and replaced on its own schedule.
What is the best water softener for well water?
One installed after iron removal and sized from the lab's hardness and iron numbers. Iron fouls softener resin, so on most wells the softener goes after the iron and sulfur filter, on a metered valve.
How can I test if my water is hard at home?
A hardness test strip gives you a rough number in a minute. Scale on fixtures and spots on glasses suggest hard water but don't measure it. Your utility's water quality report gives the average, and our in-home test measures your own tap by titration.
Will I be pressured to buy?
No. No color-changing drops, no demonstrations and no two-hour pitch at the kitchen table. You get your readings in writing, what they mean, and a straight answer, including that you don't need anything. You keep the scorecard either way.
What are the downsides of a water softener?
You keep salt in the brine tank, usually a bag every 4 to 8 weeks, and each regeneration sends some water and brine down the drain. Softened water carries a little more sodium, roughly 7 to 8 milligrams per liter for every grain per gallon it removes. It needs floor space for the brine tank, a drain and an outlet, and your outdoor taps stay unsoftened. If your hardness doesn't justify all that, we'll tell you.
What's a good alternative to a water softener?
It depends on what bothers you. A salt-free conditioner uses no salt and no drain, and it can cut down scale in pipes and heaters, but it doesn't remove hardness: a hardness test reads about the same afterwards. For drinking water, reverse osmosis at the kitchen sink is the usual choice. Salt-free vs. salt-based water softeners compares the two.
Water Softener Installation Service Areas
ClearGen Water installs water softeners across the Denver metro and the surrounding communities. We're based in Parker, so we're never far away.
- Water Softener InstallationParker, CO
- Water Softener InstallationCastle Rock, CO
- Water Softener InstallationHighlands Ranch, CO
- Water Softener InstallationCentennial, CO
- Water Softener InstallationAurora, CO
- Water Softener InstallationDenver, CO
- Water Softener InstallationLittleton, CO
- Water Softener InstallationMonument, CO
- Water Softener InstallationThornton, CO
- Water Softener InstallationWestminster, CO
- Water Softener InstallationBroomfield, CO
- Water Softener InstallationArvada, CO
Neighborhoods we serve
- Parker
- The Pinery, Stonegate, Pradera, Idyllwilde, Canterberry Crossing, Stroh Ranch, Bradbury Ranch, Anthology
- Castle Rock
- The Meadows, Crystal Valley Ranch, Terrain, Founders Village, Plum Creek, Red Hawk
- Highlands Ranch
- BackCountry, Westridge, Northridge, Eastridge, Southridge
- Centennial
- Willow Creek, Piney Creek, Cherry Knolls, Southglenn
- Aurora
- Saddle Rock, Southshore, Tallyn's Reach, Murphy Creek, Blackstone, Heritage Eagle Bend
- Denver
- Central Park, Green Valley Ranch, Lowry, Washington Park, Cherry Creek, Hilltop
- Littleton
- Ken Caryl, Roxborough Park, Columbine
- Monument
- Jackson Creek, Promontory Pointe, Sanctuary Pointe
- Broomfield
- Anthem, Interlocken
Book Your Water Test
If you don't need a water softener, we'll tell you.
We measure at your tap before we quote anything. You keep the readings either way.
There's no charge for the test, and no obligation to buy.
Learn More
Sources
- City of Thornton: water hardness made easy
- City of Aurora: water quality
- Denver Water: 2026 water quality report
- City of Longmont: drinking water
- USGS: hardness of water — Under 60 mg/L (about 3.5 grains per gallon) is soft.